No internet connection

Aleksei T. #41352

How to fix it? It’s terrible,I need WiFi immediately

Whizz

Hello Aleksei T. #41352 

I am sorry for the situation encountered.
I have verified your account and I see that you've managed to contact us in private. One of my colleagues informed you that the technical team is making further maintenance work in your area.
Rest assured that they are working on this to have it solved as soon as possible.
Thank you for your kind understanding.
Have a great day!
-Adelina

Fling

Hi Aleksei,

Status services

https://fizz.ca/en/faq/status-services

Here is some solution before talking to Fizz support

https://fizz.ca/en/faq/my-modem-connected-cable-my-connection-keeps-cutting-out-how-do-i-fix

and

https://fizz.ca/en/faq/my-wi-fi-network-cutting-how-do-i-fix-it

To Chat with Fizz support:

·        Connect to your Fizz account by clicking « Login » in the top right corner 

·        Follow the link on this page: https://fizz.ca/en/faq/status-services 

·        Wait 3 seconds for the green bubble with a '?' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

·        Choose the option 💬 chat

If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser like Firefox edge or a private one.

Other means of contact

·        Whatsapp: (438) 393-5814

·        By private message on Twitter: https://mobile.twitter.com/fizz_ca

·        By private message on Facebook: https://www.facebook.com/fizzca/

CHAT however is the only effective and quickest method