I followed the guide created the network but the network I created using easy connect can not be found.
have you tried this troubleshooting FAQ Some (but not all) of my devices cannot connect to Wi-Fi ? Namely:
if the network name (Default Wi-Fi Network) does not appear in the list of available networks on a Wi-Fi enabled device, it means your Wi-Fi modem's update is not complete.
hi the default name appears but unfortunately the network I created to go on the internet can not be found
It's the same thing, you'll have to follow the last option provided by Philemon.
Hello Newmanj1987,I am sorry to hear about this situation.If you already tried the manipulations suggested by our members and the issue still persists please contact our support to investigate this further: https://fizz.ca/en/contact-usHave a lovely day.-Alex