Can't move my services?

fleroux Posts: 2 ✭✭
edited May 2022 in Internet


I am moving to a new apartment on July 1st so I would like to update my address in my Fizz account for my home internet.

When I go in My Plans -> Manage -> Moving your service, I get this error?

It's been like that for weeks now...

Does anyone else have that error too?


Best Answer

  • Whizz
    Whizz Posts: 17,987 admin
    Answer ✓

    Hello fleroux, 

    Thank you for reaching out. 

    I kindly suggest you to contact us directly via live chat, so we can be able to help you further. 

    You can chat with an agent directly 24/7 using our live chat function. To contact us on the live chat you have to go to any of our FAQs and click the (?) in the lower right corner of the screen. Once you do that you will have to click on the (...) three dots which represent our live chat function. 

    Here you can find the chat bubble

    Thank you for your kind understanding. 
    I wish you a great day.


This discussion has been closed.