Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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No internet?Connexion just dropped 15 minutes ago. Am I the only one? I restarted the modem but still nothing. … -
Perdi mi cita para la instalacionHoy tenia planificado la cita con el tecnico para la instalacion del servicio de internet pero el t…
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NEW user: Hooked up and wrong speed 10Mbps instead of 120Mbps AGAINMy last discussion from Friday was closed. Not sure why as the problem persists and it is now Sund…
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Payment acceptedI got an email my payment is accepted and I now have internet access, it is still not connected. Ho…
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Modem is offlineI ve been trying to reach customer support to the point that I have to buy 500MB for 17$ just to fi…
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Internet service down in MontréalThe internet service is down in Montréal, when will it be back?
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Internet down in Montreal region?Currently can't connect to the internet. Is there a service disruption currently?
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NEW user: Hooked up and wrong speed 10Mbps instead of 120MbpsHello I had working cable internet. Just plugged in the new Fizz modem and finished setup. Multipl…
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I paid for a 120 m de internet but only receive 10 m, how can I do to fix It fastlly??Speed Test just finish
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Speed test result much lower than my planHi, I just got Fizz network installed today, I runned the Fizz speed test for several time i App, …
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I can not connect to the network I create through easy connect.I followed the guide created the network but the network I created using easy connect can not be fo…
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installationnobody came to install or to drop off the modem . the appointment was scheduled for this morning
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where I can find the bubble to chat with a real customer service person please?I'd like to move my service to an address where the city just assign a street number, and Hydro Que…
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How to Update Billing address without updating moving connectionHi, I moved to new construction and the house address is still not registered with Canda post. I wa…
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CABLE MODEM IPhi. my IP address has ended up on a blacklist somehow, and this is preventing me from using my emai…
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How Do I change my wifi password being away from modem?I am currently away from the modem, but want to change password to prevent others from logging in t…
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Wifi Connection to my laptopI don’t know how to connect my wifi to my laptop.
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New Fizz Home Internet, but only getting 10mb/1mb instead of my plan 120mb/20mbI've seen these posts before, has anyone gotten this resolved? I signed up on saturday morning hopi…
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Is it OK to place an object on top of the Fizz modem?I know the manual says not to place an object on top of the modem but has anybody done this regular…
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My internet has been going down the past few weeksFor the past 3 to 4 weeks, my internet has been going down, then coming back on, and it's becoming …
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Help! Where is "Make a payment option"?My internet plans is suspended for payment issue, and I have updated my payment option, but cannot…
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The line keeps dropping every two daysThe inet connection drops every two days it is horrible over what's app and facebook they are just …
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New Fizz Home Internet, but only getting 10mb/1mb instead of my plan 120mb/20mbI just received and hooked up my new modem, works fine except for the speed. I'm only getting 10mb/… -
Constant loss of internetHi, Has anyone been experiencing the same issue lately? We’d lose internet couple of times per day.…
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Who can I get in touch with if I have a technical problem ?I am a new customer. I just had my installation today. I paid for 120 Mbps but the technician only …
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