change my payment method

Saiki
Saiki Posts: 1
edited May 27 in Internet

I don't have acces to my account in order to change my credit card, how can I enter as the past fizz owner put my old credit card to pay the last months but never give me the user/pass, and now my card is a new one.

Best Answer

  • Whizz
    Whizz Posts: 13,764
    Answer ✓

    Hello Saiki, 
    Thank you for contacting us.

    I kindly suggest you to contact us on live chat, so we can be able to help you further. 

    You can chat with an agent directly 24/7 using our live chat function. To contact us on the live chat you have to go to any of our FAQs and click the (?) in the lower right corner of the screen. Once you do that you will have to click on the (...) three dots which represent our live chat function.
    You can use this FAQ to find the chat bubble, https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do 

    Thank you for your kind understanding. 
    I wish you a great day.🎉
    Ramona 

Answers

This discussion has been closed.