Still having pb in Montreal
Answers
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Hi @Joolie
Only the support can tell you if there are same issue in your area
You can chat in direct
• Sign into your account
• Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do
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• Choose the option 💬 chat
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Other means of contact
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Hi
There's a link in order to check the connection status. Here's the link: https://fizz.ca/fr/faq/etat-services
For my part I live north of Montreal and everything is fine.
Maybe try to reset your modem.
https://fizz.ca/fr/faq/comment-installer-mon-modem-wi-fi
Otherwise, You can test some of the troubleshooting mentioned in the following FAQ:
https://fizz.ca/en/faq/my-modem-connected-cable-my-connection-keeps-cutting-out-how-do-i-fix
https://fizz.ca/en/faq/my-wi-fi-network-cutting-how-do-i-fix-it
https://fizz.ca/en/faq/none-my-devices-can-access-internet-wi-fi-or-using-cable-how-do-i-fix-it
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