Payment

Atika
Atika Posts: 1 ✭✭
edited May 2022 in Internet

Hi where I can call the CS, I need to make payment it's always failed . Every months I got frustrated because of this and no number I can call.

Answers

  • PF_Ref_D2U9A
    PF_Ref_D2U9A Posts: 6,915 ✭✭
    https://forum.fizz.ca/en/discussion/2632410/payment

    Hi

    Fizz is 100% online. You can chat with customer service 24/7, but you cannot phone them.

    If you need to contact Fizz customer service, you can do so by opening this link: https://fizz.ca/en/faq/how-do-i-fix-payment-issue and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.


    You can also do it on Facebook: https://facebook.com/fizzca

    -By private message on Twitter : https://mobile.twitter.com/fizz_ca

    -Whatsapp : (438) 393-5814

  • Whizz
    Whizz Posts: 23,987 admin
    edited May 2022

    Hello Atika,

    I hope you are doing well.

    I just verified your account and I noticed that you got in touch with our online customer service and you managed to make the monthly payment. We fully understand that you would like to speak with someone on the phone, however, Fizz is a fully digitalized service provider and we do not own a phone line from which we can place or receive calls. Here is a webpage where you can see how to contact us https://fizz.ca/en/contact-us.

    Please feel free to reach out to us anytime you need to as we will be more than happy to help you out.
    Have a good one!

    -Sergiu

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