I never received my cash value for having referred two new customers.
You are notified every time a referred friend subscribes, activates their account and makes their second payment. You will receive an in-account notification, and depending on your communications preferences, an email or a text.
To track the status of your invited friends, and know the amount of the referral bonus you'll receive (or referral bonuses if several of your friends activated their plan using your referral code) :
You'll see a summary of your referral bonuses, including the amount of each:
To see the referral bonuses that were applied to your payments, check your Transaction history.
You reward, must be in received when you payment is due
It will be applied on your third month, so in your next bill immediately after their second payment.
If not, you can contact Fizz customer service for help by opening this link: https://fizz.ca/en/faq/what-kind-of-rewards-do-i-earn-for-inviting-friends#4 and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.
You can also do it on Facebook: https://facebook.com/fizzca
-By private message on Twitter : https://mobile.twitter.com/fizz_ca
-Whatsapp : (438) 393-5814
Other useful info here - https://fizz.ca/en/faq/what-kind-of-rewards-do-i-earn-for-inviting-friends
Hello @Dannylong, each referral needs to be active for two payment periods and you should each receive the referral bonus and Fizz automatically applies it to your next respective payment. If you did not receive the bonus, you can contact Fizz to complain by logging in, going to My Settings and Contact Form.