How do I fix the fact that when I scheduled an appointment to set up my internet plan I accidentally input the wrong address? The only option to edit it seems to be rescheduling but that's not the issue.
Unfortunately you cannot change the address after registering your installation.
You must cancel it (you will be refunded) and start over with a new activation with the correct address.
If you want to accelerate your refund, you can contact Fizz customer service by opening this link: https://fizz.ca/en/faq/how-do-i-unsubscribe-from-fizz-home-internet and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.
They will surely be able to help you.
You can also do it on Facebook: https://facebook.com/fizzca
-By private message on Twitter : https://mobile.twitter.com/fizz_ca
-Whatsapp : (438) 393-5814
How long will It take for me to be refunded? What should I do now that I have cancelled the appointment? The plan still exists on my account but when I click manage there is only the old cancelled appointment. What should my next steps be?
You can still reschedule the appointment over the next few days. To accelerate your refund and the cancellation process, I suggest you contact Fizz customer service - https://fizz.ca/en/contact-us
And if you are using a referral code for your first activation, I suggest you ask customer service if you can register again on the same account or if you should start with a new Fizz account.