If I unsubscribe now, will I still have wifi for the next 10 days of my plan?

cheapcoffee259 Posts: 3 ✭✭
edited April 2022 in Internet

I don't want to renew or pay for next month, but I need wifi for the next 10 days (until my next payment). If I unsubscribe now will I still have wifi until what would be my next payment date?

Best Answer

  • Jess_i88b6
    Jess_i88b6 Posts: 13,196 ✭✭
    edited April 2022 Answer ✓

    Hi @cheapcoffee259

    When you unsubscribe you can pick your date

    1. Log into your account and go to Manage.
    2. Click on Unsubscribe.
    3. Scroll to the bottom and confirm by clicking Unsubscribe.
    4. Tell us why you are unsubscribing.
    5. Enter the date when you want Home Internet service to end.
    6. Click Unsubscribe.
    7. On the next screen, download, write down or print your return ID number and follow the instructions for returning your Wi-Fi modem.

    Important: You have 15 days following the date you unsubscribe to return your Wi-Fi modem, or else you will be charged the amount of $225 (plus applicable taxes). Detailed instructions will follow.

    How do I return my Wi-Fi modem?

    Source: https://fizz.ca/en/faq/how-do-i-unsubscribe-from-fizz-home-internet

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