No service

Junior1_

Is some way to contact help deparment from FIZZ by phone o email? Urgent I need to call them. Not service at home 😡😡😡😡

Whizz

Hell Junior1_, 

I have already informed you about this situation in your previous post.
Your connection is being affected by a maintenance work in your area.
We do not have an estimated time mentioned but I can assure you our technicians are working as we speak and the service will be restored as soon as possible.
Since we are 100% digitalized you can not reach us via phone call but you can send us an e-mail via your Fizz account My settings > contact form.

Have a lovely day,
-Alex

Fling

Hi Junior,

To Chat with Fizz support for an answer for your question follow these instruction

·        Connect to your Fizz account by clicking « Login » in the top right corner 

·        Follow the link on this page: https://fizz.ca/en/faq/status-services 

·        Wait 3 seconds for the green bubble with a '?' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

·        Choose the option 💬 chat

If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser like Firefox edge or a private one.

Fizz show you how to reach them in this link

https://fizz.ca/en/contact-us

Other means of contact

·        Whatsapp: (438) 393-5814

·        By private message on Twitter: https://mobile.twitter.com/fizz_ca

·        By private message on Facebook: https://www.facebook.com/fizzca/

CHAT however is the only effective and quickest method