Cable connection lost

Fizzwlk

Restarted the modem a few times. Top light is on, next light is flashing, next two are off, last 3 are on most of the time. Lost connection around 3pm. What next?

Dapfizzer

@Fizzwlk

Hi,

you should contact Fizz’s support team directly to inquire about possible network work in your area, and if not, they will be able to do some further investigation to correct this situation. You can do it by opening the following link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.

You can also do it on Facebook: https://facebook.com/fizzca.

-By private message on Twitter : https://mobile.twitter.com/fizz_ca

-Whatsapp : (438) 393-5814

Fizzwlk

Hmm, the chat function didn't work, trying with WhatsApp, but not very responsive as yet. Thanks for the info.

Dapfizzer

@Fizzwlk

You're welcome!