No internet Québec g1x

Cpitault Posts: 3
edited May 2022 in Internet

No more internet since 15 mins, am I alone?

Best Answer


  • Cpitault
    Cpitault Posts: 3

    Upstream and online led off

  • Jessy_ref_i88b6
    Jessy_ref_i88b6 Posts: 3,795

    Hi @Cpitault

    Therefore, you have a problem with the internet signal coming from the coaxial cable.

    You can try to remove the cable from the modem, but I believe that it can be a maintenance in your area,

    Only Fizz's support can validate this, then, you are better off to contact the support

  • Cpitault
    Cpitault Posts: 3

    I just turned off the modem, waited 1 min, turned on.. the online led has blinked, is now on, everything Is fine, many thks!

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