No internet in H1Y

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Sgignac
Sgignac Posts: 2 ✭✭
edited May 2022 in Internet

I have no service in H1Y. Can’t reach’s the support. Waiting in queue is so frustrating… you are in a queue and can go backward in your position in line… very disappoint.

Anyone in the area having the same prob?

Best Answer

  • Jess_i88b6
    Jess_i88b6 Posts: 13,151 ✭✭
    Answer ✓
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    Hi @Sgignac

    Therefore, you have a different problem. Did you try to turn off the modem for couples of minutes?

    Did you use the chat?

    You can chat in direct

       •   Sign into your account

        •    Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

       •   Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

       •   Choose the option 💬 chat

       •   If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.

    Other means of contact

    Whatsapp: (438) 393-5814

    By private message on Twitter: https://mobile.twitter.com/fizz_ca

    By private message on Facebook: https://www.facebook.com/fizzca/

Answers

  • Jess_i88b6
    Jess_i88b6 Posts: 13,151 ✭✭
    edited May 2022
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    Hi @Sgignac

    With the weather that we got yesterday there are a lot of problems, if near your house there is a power outage this can affect your internet connection too.

    I believe that Fizz's support is overwhelmed

  • Sgignac
    Sgignac Posts: 2 ✭✭
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    someone else in my building have Fizz and it is working for him.

This discussion has been closed.