No internet in H1Y

Sgignac
Sgignac Posts: 2
edited May 27 in Internet

I have no service in H1Y. Can’t reach’s the support. Waiting in queue is so frustrating… you are in a queue and can go backward in your position in line… very disappoint.

Anyone in the area having the same prob?

Best Answer

  • Jessy_ref_i88b6
    Jessy_ref_i88b6 ⭐ :REFERRAL CODE: ⭐ i88b6 ⭐ :CODE RÉFÉRENCE: ⭐ 🇺🇦 🇺🇦 🇺🇦Posts: 1,434
    Answer ✓

    Hi @Sgignac

    Therefore, you have a different problem. Did you try to turn off the modem for couples of minutes?

    Did you use the chat?

    You can chat in direct

       •   Sign into your account

        •    Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

       •   Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

       •   Choose the option 💬 chat

       •   If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.

    Other means of contact

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Answers

  • Jessy_ref_i88b6
    Jessy_ref_i88b6 ⭐ :REFERRAL CODE: ⭐ i88b6 ⭐ :CODE RÉFÉRENCE: ⭐ 🇺🇦 🇺🇦 🇺🇦Posts: 1,434
    edited May 22

    Hi @Sgignac

    With the weather that we got yesterday there are a lot of problems, if near your house there is a power outage this can affect your internet connection too.

    I believe that Fizz's support is overwhelmed

  • Sgignac
    Sgignac Posts: 2

    someone else in my building have Fizz and it is working for him.

This discussion has been closed.