I have no internet and have been waiting on the chat for an hour and still haven’t reached anyone

Daniela1
Daniela1 Posts: 1
edited May 26 in Internet

Is it normal that I haven’t been able to reach anyone and have no internet? If you’re going to make everything online then you should at least be available to your paying customers when there’s a problem with your service!?!!

Best Answer

  • Whizz
    Whizz Posts: 13,770
    Answer ✓

    Hello Daniela1,

    I am sorry to hear about this situation.
    I can see that your service is canceled at the moment.
    If you need further assistance please reach our support, I can assure you our chat is working and so are the other way of contact. 
    We are here 24/7 for you so feel free to reach us at any time if necessarry.

    Have a lovely day,
    -Alex

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