Why there is No mobile internet near Billings Bridge Shopping Centre in Ottawa

666888 Posts: 4
edited May 19 in Internet

This has been happening for a week, and I have no internet access every day I go to work that way, unless I leave that small area (Billings Bridge Shopping Centre).

2277 Riverside Dr., Ottawa, ON K1H 7X6

Best Answer

  • Jessy_ref_i88b6
    Jessy_ref_i88b6 ⭐ :REFERRAL CODE: ⭐ i88b6 ⭐ :CODE RÉFÉRENCE: ⭐ 🇺🇦 🇺🇦 🇺🇦Posts: 1,434
    edited May 18 Answer ✓

    Hi @666888

    Did you try to check the network operator and set it to automatic?

    The steps for enabling your phone to automatically select a network varies depending on the type of phone. Here are two examples:

    Android: Settings → Connections → Mobile networks → Network operators → Search networks → Automatic/Fizz

    iPhone: Settings → Operators → Automatic/Fizz

    Did you try to turn off the phone pour couple of minutes?

    Fizz suggest also to reset the network settings

    IMPORTANT: This operation will also reset your WiFi settings, mobile data, Bluetooth, etc.

    The steps to follow to reset your network settings will vary depending on the type of device. Here are two examples:

    Android: Settings → General management → Reset → Reset network settings

    iPhone: Settings → General → Reset → Reset network settings

    Source: https://fizz.ca/en/faq/what-can-i-do-if-mobile-network-coverage-is-weak-or-inaccessible

    You can chat in direct

       •   Sign into your account

        •    Follow the link on this page: https://fizz.ca/en/faq/what-can-i-do-if-mobile-network-coverage-is-weak-or-inaccessible

       •   Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

       •   Choose the option 💬 chat

       •   If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.

    Other means of contact

    Whatsapp: (438) 393-5814

    By private message on Twitter: https://mobile.twitter.com/fizz_ca

    By private message on Facebook: https://www.facebook.com/fizzca/


  • 666888
    666888 Posts: 4

    still no Usage

    for me at the Billings bridge shoppering center area

  • 666888
    666888 Posts: 4

    my phone is configured to automatically select the Fizz mobile network.

    reset my network settings 

    rebooted my phone

    still no mobile internet, for me at the Billings bridge shoppering center area

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