Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Need helpInternet down need assistance -
Reward slots and adding rebates?I still don’t quite understand the rewards program and I may have just messed my upgrades. I only h…
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exchange sim cardtry from 10 AM to change my sim card on my own phone and keep my number. Try to contact via chat ge…
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Internet doesn’t work today. Yesterday every thing was good. I can’t connect internet this morningI reset the model, the light of download is white. What is the problem?
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Why won't my wifi modem connect?I tried unplugging/replugging but it doesn't help. I have this green lights flashing and no blue li…
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Need help!Been waiting 12hrs to have my services reactivated after a mistake on Fizz’s end… I’m getting super…
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Panne wifi hochelagBonjour, Est-ce que ça se peut qui y ait une panne de wifi dans Hochelaga proche du stade olympique…
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I received a promotion free sim card offer at the same time I received the card I ordered. I wantI received a promotion free sim card offer at the same time I received the card I ordered. I want t…
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Schedule a technical visitGood afternoon, I need to schedule the visit of a technician in order to move my internet connecti…
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INTERNETHey! i have a question about my internet account! i am planning not to use my home internet for 3 m… -
Cancel and leave modemHi guys, So I live with a roommate, and we put out internet plan on her Fizz account when we moved …
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1 of 3 Apple Home Pods not connecting to WifiHi - I recently moved, I have 3 new Apple Home Pods that were working perfectly before my move (I w…
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Internet InterruptionsWe are new to fizz (previously with videotron) and we experience internet interruptions daily. This…
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Moving outdoor wiringHi we had an electrician move our hydro box and we were told to contact fizz to get our wiring move…
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What is Home InternetIs home internet completely independant wireless service (like 4G)? Or is it a resale of existing w…
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Creation of Multiple Local Area Networks Through the Fizz Branded ModemLooking to re-establish my home wireless set-up after having done a factory reset on my Modem. This…
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I just got my new home internet connectionI was told that I would need to connect an Ethernet cable to the modem to my box. I do not see anyw…
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wifi guy left and my password is not workingwifi was set up and my password says check password and try again. i am using bell internet this v…
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Internet downHey y’all my router doesn’t seem to be working anyone else? ive restarted over 4 times 🤣
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Possibility to transfer my old email addressHello, I have a email address for years with videotron and I was wondering if there is a way to tra…
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Is fizz home internet worth it?I have the mobile plan now , but i wanna also get the home internet but not sure if the speed is ac…
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I keep losing internet connectionHello, I have been experiencing an unstable internet connection on many devices in my place. It doe…
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The page doesn't accept my payment method.I reinitiated the computer several times, changed of card, nothing works. I have just few days unti…
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Home internet full installationIf I was to select the full installation for the technician to instal my internet. Would they help …
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