RabbitAir Home Air Filter System - not connecting on Wifi

MER33
MER33 Posts: 3 ✭✭
edited April 2022 in Internet

Hi, I recently moved, my Rabbit Air Home Filtration system has a mobile app so that I can control the settings. It's usually plug & play - it is not connecting. This is a $1000 air filter, so the tech is advanced. I've already moved and had no issues in the past. The Rabbit Air App says maybe a firewall is blocking it? I've looked in my Fizz Account and it's not listed as blocked. Any recommendations?

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Answers

  • Antoine_ref_KSA15
    Antoine_ref_KSA15 Posts: 100 ✭✭

    @MER33

    You've looked in your Fizz account by tipping "192.168.0.1" in an internet browser ?

  • Jess_i88b6
    Jess_i88b6 Posts: 13,933 ✭✭

    Hi @MER33

    Did you try to reset the network of your device?

    Sometime can be a wrong configuration from the previous one, for example you fixed the IP or the DNS or some similar configuration

  • Ajaykumar
    Ajaykumar Posts: 91 ✭✭

    This could be due to incompatible wifi modes a/b/g/n/ac/ax

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