1 of 3 Apple Home Pods not connecting to Wifi
Hi - I recently moved, I have 3 new Apple Home Pods that were working perfectly before my move (I was with Videotron Helix) - I moved and started with Fizz - only 1 of my 3 my Apple HomePods is having problems connecting to the Wifi. It says via Siri that it is having problems connecting to Wifi. I've tried rebooting, nothing works. Any recommendations?
Best Answer
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Hi @MER33
did you try to move the HomePods having the problem near the Fizz modem, to see if you have a signal problem?
If this solved the problem, you can try to change the channel of your wifi or move the modem a bit sometime this can help https://fizz.ca/en/faq/what-can-i-do-if-mobile-network-coverage-is-weak-or-inaccessible
If this doesn't help, I believe that you should contact the support
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