Add a user to home internet plan
Hi, I try to add a user to my internet plan. I went to manage but cannot find a "add user" option
Best Answers
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you should try with the support to see why you don't have the option, only to be sure did you received the modem?
I believe that only the support can help you out
You can chat in direct
* Sign into your account
* Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do
* Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode
* Choose the option 💬 chat
* If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.
Other means of contact
Whatsapp: (438) 393-5814
By private message on Twitter: https://mobile.twitter.com/fizz_ca
By private message on Facebook: https://www.facebook.com/fizzca/
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Hello Jean_Charles,
The option to add a user to your Fizz account is reserved only for the mobile plan. The option to add a user for the Internet plan does not exist.
More details can be found here: https://fizz.ca/en/faq/how-do-i-add-user-to-plan
Thanks and have a great day!
- Cecilia1
Answers
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From this guide https://fizz.ca/en/faq/how-do-i-add-user-to-plan
should be there, is your plan active?
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Hi @Jessy_ , no there is no such option, I already tried to follow this guide
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If you are refering to home internet, try to use the app and you will be able to add user from there
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@AhlamZidan the "Fizz Wi-Fi" app? I tried, but you can't manage plan here
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