Upload speed cut in half?

Dapper15

Been testing my internet speed for about a month since getting Fizz.

Noticed the upload speeds is half of the 10Mb/s I'm supposed to be receiving.

attaching a screen shot of my speedtest.net results.

My download speeds have been fine so I can't complain there. Is there a reason why my upload speeds is cut in half?

Jess_i88b6

Hi @Dapper15

Did you already try to turn off the modem for couples of minutes?

If this doesn't help, contact the support in order to have checked your line

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Dapper15

Hi @Jessy_ref_i88b6

Yes I've already tried turning off the modem a couple of times and it had no effect.

I'll give support a shout.

thanks