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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Charged for WiFi After Deactivation DateI deactivated my account on May 31st 2022 and received confirmation that my account would be deacti… -
subscribtion first paiementif i subscribe to fizz today, when will be the first paiement withdrawn from my account? Thank you …
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please stop my service and refund meyou charged charged me for nothing. i need the internet urgently i can not stay on pending service …
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need helpyesterday the technician came to my home to activate my new subscription with fizz home internet(i …
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The technician did not show up for 4th time, why and what I should do?I had an appointment June 5, 2022 and the technician did not show up. Maybe, he was super busy. I r…
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Installation of cable wall plugHi, my relative just signed up for Fizz internet (I'm a happy subscriber already), and at their add…
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When will the internet return?Our internet connection went down. As of 4pm EST June 16 2022. I can see the wifi but no internet c…
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Sim Card fees billed 4 times on my account - ReimbursementHello, I have contacted Fizz through messenger, but i have not an answer. You have billed the Sim C…
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Activation pendingHi I have a problem with my internet fizz modem. The activation is pending since 48 hours. So Fizz …
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Want to transfer my Internet plan to a new apartment, do I keep the same plan & cost?Hey guys, As the title says, I'm going to be moving apartments later this summer and I love my curr…
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One week without internetI had my modem installed one week ago today and have not been able to use it at all. All the right …
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Plan increasing when planning a moveHi all, I've got the 120/20 unlimited internet plan for my appartment. I'm moving next week and I'm…
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Activation pending hours after installationHello, A technician came today to verify my home’s cables and activate my modem. He said the activa…
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New houseHi! I just moved into a new house and I have an apoitment with a technician tomorrow to activate my…
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Mon internet ne marche pasMon internet chez moi ne fontionne pas ya 4 rond qui clignotte vert et pex pas acceder a mon inter…
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Guide for using NAS (Network Attached Storage) with Fizz routerGuide for using NAS (Network Attached Storage) with Fizz router A NAS is a hard drive accessible fr…
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Since 4/5 days no internet connection in my home .Since 4/5 days no internet connection in my home don’t know why??
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Spotty internet connectionHi, I've been having a spotty internet connection for months now. My computer temporarily looses in…
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Home internet issues in Chomedey, Laval?I had to reset my modem every day in in last week. Anyone around with the same problem? Today was t…
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How come after 7 days without internet due to provisioning there's still no update on the ticket ?After installing the new modem, the technician said it'll only be a few minutes before internet com… -
Refund time?Hello, I just unsubscribed from my previous prepaid plan, I can see a refund on the transaction…
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How to extend my agreement?Hi, Please help me. My agreement will be end soon. WIFI Home Internet. How can I extend it? Thanks…
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Rescheduling appointmentHey all. I had originally scheduled an appointment to install home internet for this morning, but r…
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No internet since may 21It's getting ridiculous.... My modem died on May 21, a first ticket was created on the 24th. Then …
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No contactSomeone was supposed to contact me since this morning Concerning my connection. Tech support needs …
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