Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Light #2 and 3 are flashing on my modem following technician visit(moved)Hi! I had a technician visit me because I moved and he was super nice. Said my connection was good … -
I had the technician come install my internet but it still says pendingHello, The technician came to install the internet today. It still says status pending and work in…
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Activation pendingHello, I am a new Fizz customer and just received and got my modem set up today at around 12h30. I …
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How to change address and how do i get into contact with anyone at fizz?Hey Forum, I just moved and had an appointment with a technician today, unfortunately I put the wro…
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Home internet cancellationCan I choose a home internet cancellation date three months ahead ?
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I don’t have good internet connection in my main bedroom and I wanted to know what my options are?I want to know if I can add a second modem if that’s possible or if you guys offer better/faster mo…
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Refunding IssueHello, Thank you for your reply! I made a mistake on my previous plan (entered the wrong locati…
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Switched to 200 mbps plan but not getting that kind of speedMy speed is stalling between 30-40 mbps. I have the router/modem placed in a closet because it's th…
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Service downMy services have been down for 3 hours anybody else
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Internet has been deactivated after a move request...I submitted a move request to have the home internet changed to a new address at the end of the mon…
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Dropping Internet in NDGHi, We're in the NDG area of Montreal and are in our third week or so with Fizz. In general, servic…
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No internet - payment did not go throughI have been using Fizz at my place since 2 years. I received an email saying there was an issue wit…
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What happens if installer misses the windowI took time off work and waiting for the installer and there is an hour to go. What happens if he d…
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Cut cable during constructionMy cable was cut outside durum the roof replacement. How can i get someone to come repaired it. p…
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Internet not working after moving... zzzzzSeems like a lot of people have this problem, it's pretty crazy. I need internet for work and it's …
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Going on 6 days no internet, ticket open but no other infoIs there anything I can do or anyone else I can contact for more info? We moved last Saturday, a te…
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Internet keeps going down, G1P, QuebecMy internet connection keeps going out, since 7 am this morning, it timed out at least 5 times. It … -
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No connection after movingI recently moved to a new address and scheduled my change of service to the new address (April 30t…
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Wifi canceled as soon as moving request was filed?So I made a moving request, the next morning; no more wifi at my apartment, i was under the impress…
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Coaxial cable brokenWhat shall i do
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modem randomly resets during the dayThis has been happening ofyen in the past 2 weeks. The modem would randomly cutout the internet in …
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Not able to get 5g and change passwordHi im not able to connect the wifi with my new modem, i just have access to 2.4g and its saying wea…
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Switch to Fizz home internet (from VIF also on Videotron)Hello, I am currently with VIF home internet (cable internet also by Videotron), in Laval QC. I un…
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How does unsubscribtion work?Im in Quebec and leaving soon in the end of June. if I unsubscribe Fizz would it immediately stop g…
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