Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
-
No access after movingHello, a technician came and installed the modem. They told me everything is ok. We can see the WiF… -
How do I check my TP-Link router firmware?While configuring the Wireless Schedule feature, a user has to make sure the System Time of his rou…
-
Help with plan changeI changed my plan 3 days after my installation because it’s too slow for me to work. I need help be…
-
ActivationIm supposed to have a self instalation this morning , its still pending, why?
-
Just movedHi, a technician set up my modem after I moved, but the arrows on it are continuously blinking. He …
-
Upgrade internet planHello ! I'm looking at upgrading my 60mbps plan to the 120 mbps. I'm trying to follow the…
-
Charged after cancellingHi, I cancelled my wifi subscription at the being of the month because I am moving. Fizz notified …
-
Broken modem due to house floodingA fire took place in my building and I suffered the water sprayed by the firefighters. I am relocat…
-
Where is the technician?!My appointment was scheduled for today between noon and 5pm. The technician never showed up to dro…
-
How to get a ticket worked prioritized? Waiting since June 17 to request a move!Although my condo neighbor has Fizz internet, my address is not recognized by Fizz and I cannot get…
-
2 month paying for new internet plan and not yet appliedI upgraded from 10/1 Mbps to 60/10 Mbps two full months ago (with changes in billing to prove it) a…
-
Can you fix my connection ?It’s been almost 1 week that you give me a ticket to follow up my connexion issue and yet , no upda…
-
Set up cancelation ?A technician was supposed to stop by 12pm-5pm and I got an email saying it was cancelled and I was…
-
International DataHi, I signed up with Fizz hoping to buy the international data add-on for my trip to Germany in 3 d…
-
How long am I expected to wait for the activation of my internet?I had the tech guy come yesterday, said connection is there and activated. Did all the steps to set…
-
Paid for data add-on for Europe - Get no confirmation and no procedureHi, I just passed an order to add data for Zone Europe but I get no confirmation, nowhere to see on…
-
Are you doing a maintenance in my area ? No internet availableAre you doing a maintenance in my area ? No internet available
-
No internet connection after moving todayThe technician came around 2pm, and told me to wait for 1 hour for the reactivate, till now I still…
-
Technician came yesterday - still no wifi.Hi there, after moving and booking an appointment with the technician, they finally came to inspect…
-
i have 120 mbps plan, but i get only around 90 with speedtest. Do you get 120 ?Please answer only if you have 120 mbps plan.
-
120 mbps is now on sale! $50 a month!Deal alert! Fizz has dropped the price on the 120 mbps plan. Now $50 dollars, same as 60 mbps plan.… -
Moved: DéménagementThis discussion has been moved. -
What is the carrier for Fizz internet in Ottawa?Is it Rogers? I currently have a 3rd party who uses Rogers, so I'm thinking I should be able t… -
My Modem is offline & Upstream-Downstream are flashin after technician visitHello, I had a technician visit yesterday and i was told that my modem was updating and i would ha…
-
Constant internet problemsConstant connection problems, I now overpay for cellular data. Area code is H3H2J1, Montreal downto…
Categories
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.