Internet keeps going down, G1P, Quebec

BobCas1969
BobCas1969 Posts: 1 ✭✭
edited June 2022 in Internet

My internet connection keeps going out, since 7 am this morning, it timed out at least 5 times. It does this on a weekly basis, never the same day. Please advise.

Best Answer

Answers

  • ThinQ
    ThinQ Posts: 8 ✭✭

    Hi, I think it's due to the storm, maybe try to reach out the customer service.

  • Whizz
    Whizz Posts: 19,043 admin

    Hello BobCas1969,

    We are sorry to hear you encounter disconnections with your internet service. I have verified in my tools and now the modem is connected. You can try the steps provided by the community members, and if the issue will persist, please reach us in private in order to help further.

    Here you can find how to contact us: https://fizz.ca/en/contact-us

    Have a great day!
    Adelina

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