Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Slow internet in LaSalle areaHi, it's been three days now that we're experiencing a strong degradation in our download… -
Fizz Wi-Fi AppMy app is not connected
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Got my new connection today but downstream is not workingFacing problem in connection downstream is not working
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40$ rebatei applied the 40$ rebate when i signed up for internet and now in the service agreement it shows 13…
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Мy router loses WAN IP Address very often and comes back after 30 sec.I have to work online and it's impossible. The technical support gives me advice to plug it in…
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Have you ever lost Fizz internet momentaneous and it came back by itself?Please just post YES if it's your case to have a kind of statistics here. If no, don't an…
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Internet Activation ServiceHi, I'm expecting anyone to come to install a router tomorrow afternoon but received no confi…
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Any one for helpDo you have any curtosy to at least speak to your customers if they need help
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Refund on my modemHello, I sent my modem 3 months ago, got the confirmation from fizz but didn’t get the refund. How …
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Non functional boxHi I just got delivered the box after a waiting of 7 days which is not even working properly. You s…
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Need help to activate new fizz Wi-FiDownstream is not working can someone please help
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I already returned my modem, but I received an email telling it didn’t arrive yet. What can I do?Is there someone I can speak to to make sure I don’t get charged for a modem I already sent back?
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Already return the modemHi there, I already returned my modem before the service ending date. But I received the messages s…
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Is the problem of calls in the US solved ?I M in the US and I need to make calls here, if I buy calls will they be activated ?
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Modem resetting on it own when power is disconnectedEvery time the power is turned off the modem does factory rest on its own and I have to do the setu…
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Internet down. New plan change due in 3 daysMy internet is down. I have a internet plan change in effect for three days from now. Could this ef…
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Open ticket since July 22th for internet problem - still no technicianOpen ticket since July 22th for internet problem - still no technician I have to restart modem one…
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How to add info to internet installHello, I am having a really hard time getting the ? to appear on my two browsers so I thought i wo…
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Can you send a technician to move modem?I need to move modem to a different location in the house for work purpose.
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Light blue download arrow on modem with spotty downloads.I'm getting a light blue download arrow a few times now on the modem after which I have to unp…
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@Whizz, the Web site is broken on the English side.The Home Internet prices don't show up. The French side is OK. -
Making immediate changes to internet packageIs there any way I can make an immediate change to a quicker wifi speed without having to wait for …
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Fizz rewards Internet: swapping?I have 2 addresses for internet in my account. 1 of the address have already max out the 3/3 rewar…
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Is there an outageHi is there an outage of service? H3E 0E5 postal code. Tried resetting modem/router already conne…
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Charge an 20 additional dollars for my internet plan last monthHi, I have been charge a second time for my home internet plan (20$) and I would like to know why? …
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