Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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ActivationIm supposed to have a self instalation this morning , its still pending, why? -
Just movedHi, a technician set up my modem after I moved, but the arrows on it are continuously blinking. He …
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Upgrade internet planHello ! I'm looking at upgrading my 60mbps plan to the 120 mbps. I'm trying to follow the instructi…
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Charged after cancellingHi, I cancelled my wifi subscription at the being of the month because I am moving. Fizz notified …
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Broken modem due to house floodingA fire took place in my building and I suffered the water sprayed by the firefighters. I am relocat…
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Where is the technician?!My appointment was scheduled for today between noon and 5pm. The technician never showed up to dro…
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How to get a ticket worked prioritized? Waiting since June 17 to request a move!Although my condo neighbor has Fizz internet, my address is not recognized by Fizz and I cannot get…
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2 month paying for new internet plan and not yet appliedI upgraded from 10/1 Mbps to 60/10 Mbps two full months ago (with changes in billing to prove it) a…
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Can you fix my connection ?It’s been almost 1 week that you give me a ticket to follow up my connexion issue and yet , no upda…
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Set up cancelation ?A technician was supposed to stop by 12pm-5pm and I got an email saying it was cancelled and I was…
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International DataHi, I signed up with Fizz hoping to buy the international data add-on for my trip to Germany in 3 d…
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How long am I expected to wait for the activation of my internet?I had the tech guy come yesterday, said connection is there and activated. Did all the steps to set…
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Paid for data add-on for Europe - Get no confirmation and no procedureHi, I just passed an order to add data for Zone Europe but I get no confirmation, nowhere to see on…
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Are you doing a maintenance in my area ? No internet availableAre you doing a maintenance in my area ? No internet available
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No internet connection after moving todayThe technician came around 2pm, and told me to wait for 1 hour for the reactivate, till now I still…
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Technician came yesterday - still no wifi.Hi there, after moving and booking an appointment with the technician, they finally came to inspect…
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i have 120 mbps plan, but i get only around 90 with speedtest. Do you get 120 ?Please answer only if you have 120 mbps plan.
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120 mbps is now on sale! $50 a month!Deal alert! Fizz has dropped the price on the 120 mbps plan. Now $50 dollars, same as 60 mbps plan.… -
Moved: DéménagementThis discussion has been moved. -
What is the carrier for Fizz internet in Ottawa?Is it Rogers? I currently have a 3rd party who uses Rogers, so I'm thinking I should be able to get… -
My Modem is offline & Upstream-Downstream are flashin after technician visitHello, I had a technician visit yesterday and i was told that my modem was updating and i would ha…
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Constant internet problemsConstant connection problems, I now overpay for cellular data. Area code is H3H2J1, Montreal downto…
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Moving appointment rescheduledHi I rescheduled my move appointment to a day earlier (today instead of tomorrow). And I see it in …
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I lost the fizz modem's power cordI just moved appartments and during the move, I lost my fizz modem's power cord . A technician is s…
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Internet does not work after technician installed itRecently moved to a new place and the modem is connected but wifi does not work. The modem seem to …
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