Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
-
How come after 7 days without internet due to provisioning there's still no update on the ticket ?After installing the new modem, the technician said it'll only be a few minutes before internet com… -
Refund time?Hello, I just unsubscribed from my previous prepaid plan, I can see a refund on the transaction… -
How to extend my agreement?Hi, Please help me. My agreement will be end soon. WIFI Home Internet. How can I extend it? Thanks…
-
Rescheduling appointmentHey all. I had originally scheduled an appointment to install home internet for this morning, but r…
-
No internet since may 21It's getting ridiculous.... My modem died on May 21, a first ticket was created on the 24th. Then …
-
No contactSomeone was supposed to contact me since this morning Concerning my connection. Tech support needs …
-
Can't config own DNS no more ?Hi, I'm trying to add the OPENDNS's DNS to my Fizz router but I can't find where. Anybody knows whe…
-
Pending reactivationHi, my home internet says that it is pending reactivation. It says that I should expect at most a 1…
-
When will the ticket be closedI had a technician come to install yesterday. He left the ticket open. I can not connect. The agent…
-
10 days without Internet, and counting after address changeIs anybody else still having issues with Internet activation after moving to a new place? I moved …
-
Light #2 and 3 are flashing on my modem following technician visit(moved)Hi! I had a technician visit me because I moved and he was super nice. Said my connection was good …
-
I had the technician come install my internet but it still says pendingHello, The technician came to install the internet today. It still says status pending and work in…
-
Activation pendingHello, I am a new Fizz customer and just received and got my modem set up today at around 12h30. I …
-
How to change address and how do i get into contact with anyone at fizz?Hey Forum, I just moved and had an appointment with a technician today, unfortunately I put the wro…
-
Home internet cancellationCan I choose a home internet cancellation date three months ahead ?
-
I don’t have good internet connection in my main bedroom and I wanted to know what my options are?I want to know if I can add a second modem if that’s possible or if you guys offer better/faster mo…
-
Refunding IssueHello, Thank you for your reply! I made a mistake on my previous plan (entered the wrong locati…
-
Switched to 200 mbps plan but not getting that kind of speedMy speed is stalling between 30-40 mbps. I have the router/modem placed in a closet because it's th…
-
Service downMy services have been down for 3 hours anybody else
-
Internet has been deactivated after a move request...I submitted a move request to have the home internet changed to a new address at the end of the mon…
-
Dropping Internet in NDGHi, We're in the NDG area of Montreal and are in our third week or so with Fizz. In general, servic…
-
No internet - payment did not go throughI have been using Fizz at my place since 2 years. I received an email saying there was an issue wit…
-
What happens if installer misses the windowI took time off work and waiting for the installer and there is an hour to go. What happens if he d…
-
Cut cable during constructionMy cable was cut outside durum the roof replacement. How can i get someone to come repaired it. p…
-
Internet not working after moving... zzzzzSeems like a lot of people have this problem, it's pretty crazy. I need internet for work and it's …
Categories
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.