Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Set up cancelation ?A technician was supposed to stop by 12pm-5pm and I got an email saying it was cancelled and I was… -
International DataHi, I signed up with Fizz hoping to buy the international data add-on for my trip to Germany in 3 d…
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How long am I expected to wait for the activation of my internet?I had the tech guy come yesterday, said connection is there and activated. Did all the steps to set…
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Paid for data add-on for Europe - Get no confirmation and no procedureHi, I just passed an order to add data for Zone Europe but I get no confirmation, nowhere to see on…
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Are you doing a maintenance in my area ? No internet availableAre you doing a maintenance in my area ? No internet available
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No internet connection after moving todayThe technician came around 2pm, and told me to wait for 1 hour for the reactivate, till now I still…
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Technician came yesterday - still no wifi.Hi there, after moving and booking an appointment with the technician, they finally came to inspect…
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i have 120 mbps plan, but i get only around 90 with speedtest. Do you get 120 ?Please answer only if you have 120 mbps plan.
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120 mbps is now on sale! $50 a month!Deal alert! Fizz has dropped the price on the 120 mbps plan. Now $50 dollars, same as 60 mbps plan.… -
Moved: DéménagementThis discussion has been moved. -
What is the carrier for Fizz internet in Ottawa?Is it Rogers? I currently have a 3rd party who uses Rogers, so I'm thinking I should be able to get… -
My Modem is offline & Upstream-Downstream are flashin after technician visitHello, I had a technician visit yesterday and i was told that my modem was updating and i would ha…
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Constant internet problemsConstant connection problems, I now overpay for cellular data. Area code is H3H2J1, Montreal downto…
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Moving appointment rescheduledHi I rescheduled my move appointment to a day earlier (today instead of tomorrow). And I see it in …
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I lost the fizz modem's power cordI just moved appartments and during the move, I lost my fizz modem's power cord . A technician is s…
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Internet does not work after technician installed itRecently moved to a new place and the modem is connected but wifi does not work. The modem seem to …
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Just moved no internet, activation not pending, lights flashingI just moved, the technician activated modem, activation looks good on the website; however, the mo…
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Modem return - inaccessibleI have cancelled my internet. I left my matrimonial home June 17 from an abusive situation. I canno…
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Technician came and left and still no wifiPlease, the technician came just before the long weekend to activate internet at my new address. He…
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Do I get informed fast if I missed my appointment?I took a chance and scheduled an appointment which is today, but wasn’t there before 1:30 even thou…
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Scheduled appointment for internet installationSomeone was supposed to come between 12-5pm to my apartment today to install my new internet. I hav…
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Is it possible to have 2 service providers at one address?I’d like to have an additional wifi connection added with a different service provider because my o…
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Late/Missed InstillationYesterday, the technician was supposed to come by from 12-5pm but only came around 6:40pm but we we…
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Need a tech to visit our sector - Internet issues since the big stormHi! We had a big storm in the Outaouais a few weeks ago and since then I find that the internet sig…
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Need confirmation on appointmentMy appointment shows for 7th of July on app but shows for 8th of July on web... Can you please conf…
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