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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Technician came yesterday - still no wifi.Hi there, after moving and booking an appointment with the technician, they finally came to inspect… -
i have 120 mbps plan, but i get only around 90 with speedtest. Do you get 120 ?Please answer only if you have 120 mbps plan.
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120 mbps is now on sale! $50 a month!Deal alert! Fizz has dropped the price on the 120 mbps plan. Now $50 dollars, same as 60 mbps plan.… -
Moved: DéménagementThis discussion has been moved. -
What is the carrier for Fizz internet in Ottawa?Is it Rogers? I currently have a 3rd party who uses Rogers, so I'm thinking I should be able to get… -
My Modem is offline & Upstream-Downstream are flashin after technician visitHello, I had a technician visit yesterday and i was told that my modem was updating and i would ha…
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Constant internet problemsConstant connection problems, I now overpay for cellular data. Area code is H3H2J1, Montreal downto…
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Moving appointment rescheduledHi I rescheduled my move appointment to a day earlier (today instead of tomorrow). And I see it in …
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I lost the fizz modem's power cordI just moved appartments and during the move, I lost my fizz modem's power cord . A technician is s…
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Internet does not work after technician installed itRecently moved to a new place and the modem is connected but wifi does not work. The modem seem to …
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Just moved no internet, activation not pending, lights flashingI just moved, the technician activated modem, activation looks good on the website; however, the mo…
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Modem return - inaccessibleI have cancelled my internet. I left my matrimonial home June 17 from an abusive situation. I canno…
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Technician came and left and still no wifiPlease, the technician came just before the long weekend to activate internet at my new address. He…
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Do I get informed fast if I missed my appointment?I took a chance and scheduled an appointment which is today, but wasn’t there before 1:30 even thou…
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Scheduled appointment for internet installationSomeone was supposed to come between 12-5pm to my apartment today to install my new internet. I hav…
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Is it possible to have 2 service providers at one address?I’d like to have an additional wifi connection added with a different service provider because my o…
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Late/Missed InstillationYesterday, the technician was supposed to come by from 12-5pm but only came around 6:40pm but we we…
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Need a tech to visit our sector - Internet issues since the big stormHi! We had a big storm in the Outaouais a few weeks ago and since then I find that the internet sig…
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Need confirmation on appointmentMy appointment shows for 7th of July on app but shows for 8th of July on web... Can you please conf…
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Problem with phone after visiting US.I visited US a week ago and bought 2 addons. I used half of the data from addon. Right now my phon…
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Data for vacation in FranceI am going to France on Saturday (coming from Canada) and I was wondering if I need to buy data spe…
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The technician did not show up. No calls. No follow up ?I had an appointment yesterday for moving so I changed place and need activation at my new place. I…
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There is no internet connection before n after changing the home addressHello everyone, today I had an appointment to install the internet to my new home address, but befo…
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there is no internet after moving to my new home, please check and resolve the issue!I requested to move my internet and this morning the technician came. He told me the internet will …
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Technician told me I needed to contact customer service, I did but my wifi still doesn't workThis is probably my worst experience with any telecom company ever... I waited all day (I had the …
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