Hello I need to contact someone. I don’t have a modem and want to subscribe but It says to keep it

Ambivalentangie

To keep the modem but I don’t have it.

Whizz

Hello Ambivalentangie,
I hope this message finds you well.

I'm sorry that you encountered some issues trying to subscribe to a new home internet plan, but after doing some verifications I was glad to see that you were in contact with our customer service and you managed to subscribe to our home internet. 

I also responded on another post you made on the community related to this situation, and if you need more assistance, please feel free to contact us. Here is how to do it https://fizz.ca/en/support#gsc.tab=0.

Have a good one!
-Sergiu

Olic

Can you explain the situation more clearly? It doesn't really make sense. You want to take out a new subscription, but they ask you to keep a modem that you don't have? Uh?

When you go to pick up your Internet plan, you will need to choose an installation appointment. The technician will bring you a modem that day.

Alexsolo

https://forum.fizz.ca/en/discussion/2637268/hello-i-need-to-contact-someone-i-don-t-have-a-modem-and-want-to-subscribe-but-it-says-to-keep-it

Hi,

Please get in touch using the following methods:

Either by the chat on the support webpage. Service Client | Support Technique | Aide | Fizz

Or the following:

Via Facebook: https://www.facebook.com/fizzca

Message privé sur Twitter : https://mobile.twitter.com/fizz_ca

Whatsapp : (438) 393-5814

If the chat bubble doesnt show up at first, it might indicate that the queue is full. Try again later.