Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Why was my installation appointment scheduled in a 13hr time block?I’ve been looking through comments and it seems that most people have their installation appointmen… -
New sim cardNeed a volte sim card
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LAN cables not detected with modemLAN connection doesn't work at all and I've reset my modem as mentioned in the FAQs and I tried dif…
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Keep getting Get a new free SIM now because 3G will stop working.I keep getting these e-mails from Fizz, even tho I am actually running on LTE/VoLTE. When I click t…
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30 M internet plan price reducedHi, it looks the interest plan for 30 M reduced from $45 to $40, how can I switch to the cheaper on…
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My modem isn’t workingI’ve tried everything I cannot connect to wifi can I get a technician
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Assistance for paymentI have a payment issue. my cards that I used to pay with on fizz.ca are not passing through ! why i…
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Internet connection problemHi, I cannot connect to my internet after all the possible options suggested. I've unplugged, repla…
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Rescheduled appointmentI had rescheduled my appointment to today between 12:00 and 17:00, no one shoed up yet, can we veri…
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what is the address of return to fizzaddress of return the modem
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cancel home internetCan I just cancel my home internet service and still use my cell phone?
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cancel home internetI'm moving to Toronto at the end of this year and I'm wondering if I cancel my home internet or cel…
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Not connecting to internet after setting up modemThe technician delivered my modem about two hours ago. I followed all the steps to set it up and th…
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Is there a way to share my internet plan with my neighbour?Im moving into my apartment this week and my landlord (new downstairs neighbour) is wondering if we…
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I had my modem delivered earlier today. I set it up, but it can't connect to the internet.I have tried every option to try and get it to connect but nothing works. The only thing I can see …
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Moving, but staying at another location for 3 months with no internet neededHi, I'm moving on aug 29th and will get to the new place at the end of november. In between those d…
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STOP CLOSING MY TOPIC BEFORE THE PROBLEM IS RESOLVED!!!!router loses WAN IP I made a ticket I was advised to reboot the router I did it I've already done …
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My wifi doesn’t workHello, my wifi doesn’t work. I can connect to the wifi but no internet. The « 5G » & arrow but…
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Is anyone else's internet down in the NDG area of Montréal?I was having issues last night and this morning. Both fizz and videotron say there are no outages, …
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No internetThe router is working. Rebooted it twice. Still no internet access
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How to get a modemHi, I had an installation today but they didn’t bring a modem. How can I get one ??? They thought I…
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Returning phone under warrantyI had my pixel 6 pro for less than a month before it started with green tint problems and flickerin…
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Modem - Sending.Can Fizz mail the Internet modem to another address as I will not be home on the scheduled dates.
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Internet down in AnjouAnyone has issue with their Internet this morning?
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