Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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extra paymentsHi, I'm leaving the country the 27th of February, so I deactivated my account for that day before b…
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How can I get a reward back?I accidentally remove a 2$ reward. How can I get it back?
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not allowing me to change companySo Fizz wont let me change my phjone number to another company. My plan is done I am not renewing. …
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InternetHi. I already reset the modem, and the internet is still not working. My TV's can't connect to the …
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Amazon fire-stick no internetHi guys. I woke up this morning and my both Amazon fire-sticks are connected to the wifi but no int…
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Am I eligible for the 40$ referral if I put in my order yesterday for a 25$ referral?Hello everyone, I ordered internet for Fizz starting next Saturday, and put in a friend for the 25$…
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How can I change the number of the apartment to the installation?I check the order I saw the mistake of my apt to install. When I was ordering the installation I di…
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Besides switching, any other options available?The Tech Department has been working (supposedly) for about 2 days to re-activate my home internet.…
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Frequent internet disconnects everyday and no resolutionI recently moved over to Fizz (120 mbps plan) and every day i have almost daily internet disconnect…
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Payment failed. No warnings just suspended the plan??My internet was cancelled without my permission and without warning about a failed payment. Just wo…
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port forwarding ssh et https? ils sont blocké à la source?Nmap scan report for 192.168.10.152 Host is up (0.0015s latency). PORT STATE SERVICE 22/tcp close…
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Pending reactivationHi, my home internet at the moment says it's pending reactivation. The message below states that I …
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Paiement en attente ?J'ai fait mon payment hier , j'ai eu la confirmation de paiement, dans la application de ma banque …
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Wifi is kinda tripping?Hi! I'm having some issues with my wifi :( my computer can't seem to connect (it sees the wifi, but…
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Internet downHello, I live on Ile d’orleans and my internet is down and I can’t find support. I have restarted m…
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Is Fizz internet compatible with fiber optic technology?Hi! Bell is inviting my condo syndicate to have them install fiber optic technology in order to upd…
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Im located in Plateau and my internet is down. The router has all the lights onIm located in Plateau and my internet is down. The router has all the lights on but no internet and…
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Would the real Fizz Customer Service staff in this Forum please identify themselvesHello Fizz, @Whizz, who are the Fizz authorized representatives here in the Forum? I think it impo…
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Installation by your Fizz technicianA technician was schedule to install the router and internet yesterday, but he never came. I was h…
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Moved: debrancher le modemeThis discussion has been moved.
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Where can I find my wifi password on the app ?On the app, where can o find my wifi password?
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Technician did not show up!!Dear Costumer Service, Sunday February 13th I had an appointment with a technician to deliver my ne…
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Thinking of signing up but have some questionsHello. I hope you are well. My questions are as follows, Is Fizz fiber? Am I guaranteed the 200mbps…
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I have issue with my internet since yesterday I’m connected but nothing load I can’t even workCan someone explain me why no able to see my messenger message picture ect not even work
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Internet keeps dropping off randomlyMy internet keeps dropping off randomly... Sometimes it goes for days without problems and sometime…
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This link to enable 5G does not work: http://192.168.0.1/ How can i troubleshoot?This link to enable 5G does not work: http://192.168.0.1/ How can i troubleshoot?
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How can reschedule the technician’s visit?Hello, I am trying to reschedule the technicians visit, because unfortunately I will be working du…
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Technician appointment!Hello, I have an appointment for wifi installation today feb 13 12:00pm to 5pm. It is now 3:20 an…
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best way to check internet speedwhat is yhe best way to check internet speed
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how do you reach anybody - need reimbursement after charge with no servicehello, I've chatted with Fizz for over an hour a few days ago and was told that someone would be in…
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