Technician did not show up for activation yesterday
We signed up for fizz internet and installation/activation was scheduled for yesterday. I chose self-install so I'm not sure why a technician needed to come but I was at least expecting to receive the modem but we didn't get anything yesterday other than constant emails reminding us to be at home when the technician comes. We were there all day, no one came.
We really need the modem as soon as possible. We tried contacting you through messenger, no answer and your chat feature does not work. There seems to be no way to contact you when we have issues... Please tell us what is going on.