I scheduled an internet activation for today at 8:00 am and I did not get any news
I just moved an try to get internet service with Fizz, i scheduled an activation for this morning but nobody showed up... i could not take the whole day off for this so i am wondering what should i do ?
Answers
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Hi @maximearaos
Please try to wait till around 3pm, sometimes they are late
If it will not show, you should reschedule, but you need to wait tomorrow to do it
Source: https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address
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Hello @maximearaos ,
Sorry to hear about the situation encountered.
We tried to verify your account but it looks like you only tried to place a subscription order, but you never completed the registration on your side, so no appointment was placed.
Be sure that if you wish to try again, you follow the details found here : https://fizz.ca/en/faq/how-do-i-subscribe-to-fizz-home-internet ( you will receive a confirmation e-mail also once the subscription was successfully placed )
Have a good one,
-Raul
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