Where to order a VoLTE compatible SIM card

Jingdi Posts: 5 ✭✭
edited August 2022 in Internet

Hi there,

i received an email to order a VoLTE compatible SIM card, but when I clicked the link the page is not found. Could you please kindly guide me where to order my VoLTE compatible SIM card?



Best Answer

  • Whizz
    Whizz Posts: 19,102 admin
    Answer ✓

    Hello @Jingdi ,

    Sorry to hear about the situation encountered.

    Try to use other browsers or devices when accessing the e-mail to order the free Sim card.

    If you have the same issue, please reach us on Live chat following these details : https://fizz.ca/en/support so our colleagues can assist further.

    Be sure that you are logged to your Fizz account before accessing this link and that you start browsing the FAQ`s so the chat bubble appears at the bottom of the page.

    Have a good day,



  • Jess_i88b6
    Jess_i88b6 Posts: 13,037 ✭✭

    Hi @Jingdi

    Can I suggest to wait couples of days before do it?

    Yesterday people had some issue with the process, and since it is not urgent, please try again next week.

    You can chat in direct

    • Sign into your account

    • Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

    • Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

    • Choose the option 💬 chat

    • If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.

    Other means of contact

    • Whatsapp: (438) 393-5814

    • By private message on Twitter: https://mobile.twitter.com/fizz_ca

    • By private message on Facebook: https://www.facebook.com/fizzca/

This discussion has been closed.