I tried 4 different visa cards but my payment is not going through!
How can I fix this?
don't send me the links to check the accepted cards, i've seen that.
don't tell me contact your card issuer, I did that.
Is it when you insert the details of the card or later in the process?
Later in the process. I successfully add a card, but when I want to pay, that says that my card can not be verified. even if i used to pay with the same card.
Go to : https://fizz.ca/en/faq/how-do-i-fix-payment-issue
If you can’t find the answer on that page, click on the green "?" in the right-hand corner to chat with Fizz support.
Hello @Ahmed Y. ,
Sorry to hear about the situation encountered.
In this case, I would like to advise you to reach us on Live chat, as we will have to escalate the case further to our dedicated team.
You had a ticket opened, and our team stated that the issue is coming from the bank, but we do understand that the issue might be actually a bit more complex than initially stated.
So to remedy the situation, do reach us on Live chat following these details : https://fizz.ca/en/support to assist further.
Have a good one,