Refund after the billing cycle has started

Renatha
Renatha Posts: 1
edited August 31 in Internet

Hello, I am cancelling my home internet plan tomorrow (Aug 31) but my card was charged on Aug 29 for the next billing cycle (september) but I won't use it since I'm moving to a new place, can I get a refund? thanks!

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Answers

  • Jessy_ref_i88b6
    Jessy_ref_i88b6 ⭐ :REFERRAL CODE: ⭐ i88b6 ⭐ :CODE RÉFÉRENCE: ⭐ 🇺🇦 🇺🇦 🇺🇦Posts: 2,582
    edited August 30

    Hi @Renatha

    Don't worry you will be refund

    Good to know: Based on the date you unsubscribe, you will receive a prorated refund for the monthly fee you paid based on the days left, if any, in your payment cycle. Once your modem is returned, please allow (approximately) 4-6 weeks to receive your refund.

    source: https://fizz.ca/en/en/faq/how-do-i-unsubscribe-from-fizz-home-internet


    don't forget to return the modem

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