Refund after the billing cycle has started
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Best Answer
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Hello @Renatha ,
Sorry to hear about the situation encountered.
In this case, be sure that you return the modem, and after Fizz confirms the modem as received, you will receive a refund for the payment.
More details can be found here : https://fizz.ca/en/en/faq/how-do-i-unsubscribe-from-fizz-home-internet
Have a good day,
-Raul
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Answers
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Hi @Renatha
Don't worry you will be refund
Good to know: Based on the date you unsubscribe, you will receive a prorated refund for the monthly fee you paid based on the days left, if any, in your payment cycle. Once your modem is returned, please allow (approximately) 4-6 weeks to receive your refund.
source: https://fizz.ca/en/en/faq/how-do-i-unsubscribe-from-fizz-home-internet
don't forget to return the modem
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