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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Modem rebooting census.My problem started back in June 2022. The first modem started rebooting several times a day. After … -
Is Fizz Tor friendly?As the title says, is Fizz Tor friendly? Can I run a Tor relay or exit node? Would I get cutoff?
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I want to install internet at homei want to confirm that you are providing internet services in my area address **** Du parc avenue …
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Router no longer worksHi everyone! My router/modem suddenly stopped working. I've looked at https://fizz.ca/en/faq/…
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Internet speedI have a 120mbps plan but when I run a speed test, it only shows 15mbps. What can I do to get it ba…
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Interruption of serviceThe home internet is interruoted since this morning.
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Anyone else having trouble with variable speed on wifi connection ?I'm on the 120Mb plan for my internet and I'm getting 10 to 30 Mb on speed test and even …
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Refund after deactivationHi, I have deactivated my internet account almost two months back and Fuzz confirmed that the mode…
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2 Go d'internet, faites un don s'il vous plaîtJe serais reconnaissant si quelqu'un pouvait me donner 2 Go d'Internet et mon numéro est …
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Déménagement : le technicien n'est pas passé !Bonjour, Procédure de démanagement, j'avais un rdv, mais le technicien m'a appelé pour pr…
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VoLTE not workingHi everyone. I switched the sim card for VoLTE months ago, today I got mail from Fizz says "Yo…
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My account is not activated.Hey, So I’m having trouble with the modem I just received. First everything was alright. The signa…
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Fizz site under maintenanceHello. I got an email saying there was a problem with my payment but now the site is under maintena…
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phone plansI want to reactivate my phone plan that I have not used for over a year with the same SIM card but …
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referral codeHi New promotion till end of nov for new referrals 50$ credit instead of 25$ I would like to join …
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Cannot move service to a new addressWhen I try to move my service to my new address, I get an error message saying that an error occurr…
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Internet has been choppy for 2 weeks and now is down.My internet connection is lost. I rebooted my modem multiple times. This is absurd. I hate that you…
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How do I order internet for my home i put my card number and can't see it is this a scamI put my card number and I can't find my order is this a scam how do I know it is legit can�…
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Internet lag, new promotionAfter being with Videotron for 10+ years, switched to Fizz Internet 120mbps at $53. Because same sp…
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Internet drop more than 10 times per dayHi, I have problem with my internet connection lately, it's been almost 2 weeks or more that I…
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Internet down griffintownInternet seems to be down since early morning, even after wifi reboot, blue light doesn’t come up. …
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Wifi & Ethernet CableHi, my wifi is currently not working. I plugged in the ethernet cable but the lights are all green … -
my coacial cable is broke i need a technician what should i do plzzz help emergencymy coacial cable is broke i need a technician what should i do plzzz help emergency
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5.0 Ghz Wifi saturatedHello, For some time, a new 5.0 Ghz Wifi (NETGEAR17) from the neighbor generates a lot of interfere…
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