I broke my router by accidentally dropping it, what should I do next?

Josue

I was moving furniture around the house and my router dropped to the floor, the back is broken and I do not have wifi now. How can I pay for this one and ask for a new one?

Thanks

Mamie

@Josue

Hi Josue, for this type of problem, you can contact Fizz customer service. Go to: https://fizz.ca/en/faq/resolving-issues and simply scroll down until you see the green bubble with a question mark, you can chat with support. Chat is the faster way.

You can also use Facebook: https://www.facebook.com/fizzca/

Private message on Twitter: https://mobile.twitter.com/fizz_ca

WhatsApp: (438) 393-5814

As there were some difficulties on the networks today, they are surely overwhelmed. But with a little patience, and a browser in private mode...