My internet has being going down frequently since yesterday

Tajinder
Tajinder Posts: 2
edited September 20 in Internet

Hi I live in MTL , My internet has been a pain it has being getting dicsonnected and reconnected randomely since yesterday , when I click the chat button it seems to take like forever....


I have the black model , the 3 bottom lights keep blinking , the 2.4G and 5G and the other one has a screen like logo

The 5g is not available


What I have done , unplugged for 30 minutes and replugged , cleared cooked and cache made sure all the wires are connected properly


What are my options? I think the modem might be broken at this point

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