My internet is down this morning

Jiong
Jiong Posts: 4
edited September 17 in Internet

Hi my internet is down this morning. I am working from home and need it. Is there any way to contact fizz customer service immediately?

Best Answer

  • Whizz
    Whizz Posts: 15,149
    Answer ✓

    Hello Jiong,

    Thank you for being part of the Fizz community!

    You have our apologies for this situation. Following the verifications I see that you managed to contact us in private and my colleagues informed you that there was a maintenance which affected your connection.
    Starting with September 15 I see that all the signals are in the normal parameters and I hope that everything is working properly since then.

    If you have any other questions, please directly contact us using this link: https://fizz.ca/en/faq/resolving-issues .We are online 24/7
    I am counting on your understanding.

    Have a great day,
    -Georgian

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