I got a 1 fre internet month free, when I am going to activate it says I already used it, I do not.t

Andres39

Hello everyone, I got 2 phone plans and as a reward “perk” I was supposed to get 1 free month of internet "reward", now I am going to activate my internet plan and in the process the system says that I already used the 1 month free and I do not.

Please do you know what to do?

Has it happened to anyone else?

Thank

you.

Andres

Alexsolo

I got a 1 fre internet month free, when I am going to activate it says I already used it, I do not.t

Andres39

Sep 29, 2022

https://us.v-cdn.net/6032561/uploads/RUWRQCZPVJ7T/picture1.png

https://us.v-cdn.net/6032561/uploads/KN9RZB2W1A2E/picture3.png

https://us.v-cdn.net/6032561/uploads/VD17GDFV9M56/picture4.png

Hello everyone, I got 2 phone plans and as a reward “perk” I was supposed to get 1 free month of internet "reward", now I am going to activate my internet plan and in the process the system says that I already used the 1 month free and I do not.

Please do you know what to do?

Has it happened to anyone else?

Thank

you.

Andres

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Hi,

Please reach out to Fizz support with this situation, either there's a glitch or some small print exclusion in your case.

Fizz Chat support: Customer Service | Technical Support | Help | Fizz

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