Moving to a new place - Unclear if Fizz serves this area

Elias
Elias Posts: 2
edited September 28 in Internet

I'm moving to a new apartment in the Old Port in Montreal and I want to move my service to the new address but there is an issue. When I try to select the address, the option that matches the street and civic number has the wrong zip code. When I try to look for the address based on the actual zip code it says that Fizz doesn't service that area.

I would just like for a confirmation of whether or not I can get Fizz in the new building or not. It seems odd to me that I can find my address, just not with the right zip code, in the available places.

Zip code is H3C 1J2

Thank you for your answers!

Best Answer

  • Whizz
    Whizz Posts: 15,561
    Answer ✓

    Hello Elias,

    I am sorry to hear about this situation.
    I recommend contacting our support team directly and providing more details to have this verified. 
    Feel free to reach us at any time, we are here 24/7 for you. 

    Have a lovely day,
    -Alex

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