Very low speed

Galchena
Galchena Posts: 2 ✭✭
edited October 2022 in Internet

My router often disconnects from my phone/computer idk why. I tested the speed on internet and i only get less than 2/3 of what I pay for. How can I fix this?

Best Answer

  • Whizz
    Whizz Posts: 23,105 admin
    Answer ✓

    Hello Galchena,

    I am sorry to hear about this situation.
    I have verified your connection and some of the signals are not within normal values.  
    Here you can find some troubleshooting you can try: https://fizz.ca/en/faq/my-wi-fi-network-cutting-how-do-i-fix-it
    If the situation persists, please reach our support team directly to verify this in real-time. 

    Have a lovely day,
    -Alex

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