My router often disconnects from my phone/computer idk why. I tested the speed on internet and i only get less than 2/3 of what I pay for. How can I fix this?
Hello Galchena,I am sorry to hear about this situation.I have verified your connection and some of the signals are not within normal values. Here you can find some troubleshooting you can try: https://fizz.ca/en/faq/my-wi-fi-network-cutting-how-do-i-fix-itIf the situation persists, please reach our support team directly to verify this in real-time. Have a lovely day,-Alex