Appointment date wrong!

VicVic
VicVic Posts: 1
edited September 28 in Internet

Hello! I booked an appointment for installation on 28 September initially. After that, I rescheduled to 29 September. But today 27 September, I received a reminder which said the technician will come tomorrow 28 September!!! I check online, the appointment still shows on 28 but when I click-in to look, the schedule is on 29!? What's wrong with it? I am afraid you will come the wrong date and delay my service!

Best Answer

  • Whizz
    Whizz Posts: 15,562
    Answer ✓

    Hello VicVic,

    I am sorry to hear about this situation.
    It appears to be a display issue in the reminder.
    I just verified and the appointment is set for September 29th, you have nothing to worry about.

    Have a lovely day,
    -Alex

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