Appointment date wrong!

VicVic

Hello! I booked an appointment for installation on 28 September initially. After that, I rescheduled to 29 September. But today 27 September, I received a reminder which said the technician will come tomorrow 28 September!!! I check online, the appointment still shows on 28 but when I click-in to look, the schedule is on 29!? What's wrong with it? I am afraid you will come the wrong date and delay my service!

Whizz

Hello VicVic,

I am sorry to hear about this situation.
It appears to be a display issue in the reminder.
I just verified and the appointment is set for September 29th, you have nothing to worry about.

Have a lovely day,
-Alex

Alexsolo

Appointment date wrong!

VicVic

Sep 28, 2022

https://us.v-cdn.net/6032561/uploads/S80AHWEM7JUC/img-a.jpg

https://us.v-cdn.net/6032561/uploads/TK5355I763WQ/img-b.jpg

Hello! I booked an appointment for installation on 28 September initially. After that, I rescheduled to 29 September. But today 27 September, I received a reminder which said the technician will come tomorrow 28 September!!! I check online, the appointment still shows on 28 but when I click-in to look, the schedule is on 29!? What's wrong with it? I am afraid you will come the wrong date and delay my service!

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Looks like a bug where the scheduled appt. was updated, but the automated reminder message was not.

If you're worried, try contacting Fizz support for a confirmation:

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