Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Switching from Vidéotron to Fizz internetHello all, Thinking of switching internet from Vidéotron to Fizz (already switched 2 phone lines f… -
No internet connection after movingRecently I moved to a different address, the technician said everything was OK. We did not check fo…
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Internet not activated after movingI moved today and videotron technician came and verify that the cable is ok. I connected the cable,…
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Updated Internet plan 10 days ago, but speed not changedHello. My payment cycle starts on 18th, I updated my plan before this date, so I paid new price 18.…
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Does technician need to come if I already have a modem and connection in my placeMy old tenant left the modem and connection so Can Fizz just reactivate it. I have an appointment w…
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Tech did not show up 2 times for moving appointmentHello, I have been waiting two times in a row now waiting on the tech to come but no show
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Que faire?J'essaie de prendre une connexion internet, ça reste bloquer au niveau du mode de paiment quand je …
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My internet installation for tomorrow morning vanished, how I can get it back?My internet installation for tomorrow morning vanished, how I can get it back?
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Modem is offline and no light on “upstream”Anyone knows why there is no light on “online” and “upstream” ? i have also been trying to reach so…
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My Fizz Home Internet is down for almost a weekMy Fizz Home Internet is down for almost a week with no way to contact support !!!
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Bonjour, mon internet ne fonctionne pas depuis ce matin et le technicien est passé ce pmQu'est ce que je dois faire? j'aimerais beaucoup que ca fonctionne bientôt merci
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We have an appointment today and no one come can anyone call usWe have an appointment today and no one come can anyone call us
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No internet; on going issueI continue to get the connected but no internet issue. Has been going on since yesterday night and …
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Internet speed not matching my plan?I recently upgraded from the 60mbps to the 120mbps plan, but when I run a speed test I’m still seei…
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technician phone numberA technician came to our house to setup the wifi since we moved. he told us to call him if the wifi…
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Wifi not workingLights #2 and #3 are flashing for 24h straight, no internet despite rebooting power and cable a few…
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Never got an appointment confirmationHello, I followed every step to book an appointment tomorrow and never got a confirmation email. I … -
Activation Pending for home internetyesterday the technician came to my home to activate my new subscription with fizz home internet(i …
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Internet doesn't workWe move to new address, I scheduled the technician come today for activate the internet service in …
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I have 11 GB of data but my internet is not working unless i am on WifiMy mobile data is enabled and i rebooted my Samsung Galaxy6. This problem only started today and i …
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Internet promotion 120 mbps plan at the cost of 60 mbpsHi, i saw the promotion for 20 mbps plan at the cost of 60 mbps. My question: is it for few months …
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Our internet connection is lost since this morningNo connection since this morning
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Moved 2 days ago. No internet since yesterday.Connected without internet is what it says. Can't reboot to find original parameters. Can't forget…
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Will Fizz Internet coming to Ottawa-Capital regionOttawa-Capital region has Fizz mobile, but not internet yet. Has there been any plan?
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