Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Moving internet service but the price is not the sameHi, I have a question regarding moving my Internet service. I'm a Beta user and benefit from a redu…
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How do I reactivate my wifi at the same adress without returning the modem?I have made a mistake by cancelling the wifi and would like to reactivate without sending the modem.
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No InternetMy modem stopped working suddenly.
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Internet qualityHello I currently have internet with another company and as we are moving, I am looking at changin…
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Home InternetHello everyone, I actually use Fizz for phone and cellular data, I am having a good experience with…
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Travel addonIs it possible to buy more than 1gb when travelling to Europe? It only gives 1gb for 5$.
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I have no internet and have been waiting on the chat for an hour and still haven’t reached anyoneIs it normal that I haven’t been able to reach anyone and have no internet? If you’re going to make…
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Internet plan not in my account. Can't cancel nor change plan.Hello, Did anyone else have this issue? I added my Internet plan from my main (cellphone) account a…
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Schedule a moving appointment is not availableHello, I'm trying to get an appointment to move my home service to a new address since May 18th (t…
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When will the internet be restored?Our power is now back after storm on Saturday but still no internet!
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No internet Québec g1xNo more internet since 15 mins, am I alone?
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No internetInternet is still down in Rosemère J7A area. When can I get it restored?
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No internet in H1YI have no service in H1Y. Can’t reach’s the support. Waiting in queue is so frustrating… you are in…
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After suspending my home internet after paying?Y’all came up with reasons like your site was during maintenance so you couldn’t access my account …
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Not able to schedule movingHi, I am going to move to another place soon and would like to schedule it. However earlier this we…
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Internet down at H2X 1W7 for a week, support are uselessI've been in contact daily with customer support and all they can say is "there's maintenance,…
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Why there is No mobile internet near Billings Bridge Shopping Centre in OttawaThis has been happening for a week, and I have no internet access every day I go to work that way, …
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Moving my serviceHi, I am trying to schedule a move to my new place but the system seems to be loading forever when …
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i still have 9 gigs of data left for my current monthly plan however it is not working.I have tried to reboot my phone and turn on airplane mode however this does nothing.
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How do we get any help hereMy modem was never delivered &I never received a phone call
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I have issues with my internetRight now , once it stated raining I lost internet, is not connected wireless or lan, it says LAN c…
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Internet is very slow.Hello, My internet is very slow (reaching about 60% - 75% of declared speeds), especially during n…
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Sent my modem for return, Fizz hasn't received it.Hi everyone, I cancelled my Fizz internet plan two weeks ago, and sent the modem out for return thr…
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Slow transfer speed for USB attached drive ?I attached my 3TB USB hard drive to my Fizz router but I'm getting very slow transfer speeds of onl…
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Internet is from 7PM todaywhat’s happened ?
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