Internet modem

Patlabatt
Patlabatt Posts: 2 ✭✭
edited July 2022 in Internet

Hey my Internet modem has stop working no where. The blue light and other green light won’t turn on have unplugged it and plugged back in and have turn off and restart the modem. I need Technician to come fix the problem.

Best Answer

  • Whizz
    Whizz Posts: 23,501 admin
    Answer ✓

    Hello Patlabatt,
    I am sorry for the situation encountered, 
    I have verified your account and I see that your modem is currently offline.
    I have sent you an email in order to fix the issue, please verify it and your Spam folder as well in case it went there. 
    If you need to contact us, you can do that by going to this FAQ: https://fizz.ca/en/faq/resolving-issues, find the "?" bubble, click on it and choose the way of contact that best suits you.

    Here, on the community hub, the members can help you only by going off the details provided by you. If your service is not working for a longer period of time, I advise contacting the customer support team.
    Thank you for your understanding!
    Have a good one!
    -Eugen

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