Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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modem randomly resets during the dayThis has been happening ofyen in the past 2 weeks. The modem would randomly cutout the internet in … -
Not able to get 5g and change passwordHi im not able to connect the wifi with my new modem, i just have access to 2.4g and its saying wea…
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Switch to Fizz home internet (from VIF also on Videotron)Hello, I am currently with VIF home internet (cable internet also by Videotron), in Laval QC. I un…
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How does unsubscribtion work?Im in Quebec and leaving soon in the end of June. if I unsubscribe Fizz would it immediately stop g…
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I have very unstable internet since yesterdayPls, internet speed and availability is random. I never had something like this before. Can you hel…
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Can I use my contract in Vancouver as well?Im in Quebec right now and use a SIM card from Fizz. I want to go study in Vancouver for one year. …
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Why is my internet connection dropping frequentlyI am on Fizz (120 mbps plan) and every day I have almost daily internet disconnects. This happens t…
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Pending activation after movingI moved with Fizz recently and had an appointment to set up my internet at the new address but the …
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UpgradeHi guys, I’m a little confused about the upgrade. I already have a $2 discount applied on my inter…
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Wi-Fi down?Anyone else experiencing wifi going up and down? It’s been happening to me for the last hour.
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Can I still use the orther ethernet port on my fizz modem if it's in bridge mode?I have my modem in bridge mode but my router is missing some ethernet port. So I might want to use …
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No data can be use at Billing Bridge shopping center in ottawa?Is the billings bridge shopping center blocked by the signal, I can't surf the Internet there recen…
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No internet service at Billing Bridge shopping center in ottawaMy phone's data can't be used, as long as I'm close to the billings bridge shopping mall in Ottawa,…
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Why does the tech support play like thatI really think we should be able to contact directly the tech support, it would be more efficient. …
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I have moved, the technician came to install but I have no signalYesterday I had my appointment for moving, the technician came to install, but never gave me a sign…
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Activation pending - WIFIHi, We received our modem, did everything correctly and set up the password. However, the WiFi sti…
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Internet downInternet is down since around 6am this morning area postal code H7K i power booted the modem twice… -
How long does it take to fix this provisioning issue?Hi I moved and the tech came to install Internet,however it’s not working. The customer center told…
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No internet for over 36 hours due to fizz deactivating my account by mistake on their sideMy internet was deactivated by fizz due to a moving appointment I have for next month and no one se…
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Moving internet service but the price is not the sameHi, I have a question regarding moving my Internet service. I'm a Beta user and benefit from a redu…
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How do I reactivate my wifi at the same adress without returning the modem?I have made a mistake by cancelling the wifi and would like to reactivate without sending the modem.
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No InternetMy modem stopped working suddenly.
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Internet qualityHello I currently have internet with another company and as we are moving, I am looking at changin…
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Home InternetHello everyone, I actually use Fizz for phone and cellular data, I am having a good experience with…
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Travel addonIs it possible to buy more than 1gb when travelling to Europe? It only gives 1gb for 5$.
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