Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Turn off VolteHow do I get fizz to turn off Volte to my phone? I am at the Samsung service centre because I can't… -
When the technician will come?I have the installation appointment today from 7:30 am to 8 pm but no one appears where I can track…
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Unable to cancel an appointment or unsubscribeI have been trying for the past 2 days to cancel an appointment and unsubscribe from the service. I…
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Deactivation plan on my profile does not match what I requested. Is that normal?I requested for my plan to be deactivated on July 10. I got an email confirmation saying that it wi…
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Internet Modem got stollen. How to get another modem ?Hi, my internet modem was stolen. How to request another modem ? Is there a way for Fizz to locate…
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I just moved and the Internet doesn't work.Hi, I Just moved to a new place and the technician came and installed my router. But it still doesn…
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Internet Modem DeliveryWhen setting up internet and having a rep come to drop off a modem, can a doorman collect the modem…
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Just moved, technician connected modem but NO INTERNET?I just moved and had a technician connect the modem. He said everything looked good and left even a…
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Internet Down MontrealQuelqu'un d'autre a un internet maison qui ne se connecte pas ce matin ? Je ne peux pas me connecte…
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How do I contact the technician (or someone at Fizz)?my buzzer at my apartment doesn’t work so need to inform technician to call me when he/she has arri…
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Internet technician deliveryHi all, 1) I'm due to have my technician today but I'm not sure if it will happen as to day is a pu…
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Address changeI moved to a new apartment and connected the modem myself and the Internet works fine. I want to ch…
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J'ai oublié mon compteBonjour, J'habite à 3190 rue Goyer app.15 et je déménage, je fais quoi
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Home marked as commercial addressI would like to notify Fizz that my home address is not a commercial address (it is flagged as such…
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Share m'y Internet with my laptopHello everyone I facing out share my Intenet with my laptop. With my laptop, I successfully connec…
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Internet not working 6 days after installation.Hello, I recently moved and had my modem installed by a technician, however I have not been able to…
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Recently movedHello! A technician came to set up my modem after I moved, but the arrows on it are continously bli…
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How to make the modem provide internet?How to make the modem provide internet?
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Home internet seems to still not be active after tech left.Hello. I recently just moved and had the technician come by yesterday morning to activate my home i…
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My internet is at 30mbs/10mps instead of what i pay for (120mbs/20mbs)i Had the same modem at my old apartment but with 30mbs/10mbs. now i moved into my new apartment , …
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I plug my thing the guy came not workingI don’t understand that you don’t have a number that i can call so they help me it’s not working
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No internet after recently movingHello, I just moved to a new address and had a technician come this morning to set up the internet.…
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The internet stopped working exactly at midnight july 1st after I movedI moved to a location that has videotron already setup, I moved 2 days ago and plugged the modem an…
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Fizz modemHi, I shipped my modem back to fizz because I was cancelling my subscription, and then I received a…
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