No lights on my modem and no internet

Shanny91
Shanny91 Posts: 4 ✭✭
edited September 2022 in Internet

Tuesday we had a storm and the lightening seemed to have knocked out my modem. I tried unplugging it. Resetting it. Plug it into a new outlet. Nothing seems to work. Please assist me.

Best Answer

  • Whizz
    Whizz Posts: 19,043 admin
    Answer ✓

    Hello Shanny91,

    I am sorry to hear about this.
    I can see that you already contacted our support team and they set up a service call for you.
    Please wait for the technician to arrive and he will make sure the connection will be working again.

    Have a lovely day,
    -Alex

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