How to fix wifi it’s not working and all the proper trouble shooting steps have been made??????

FelixeSL1999
FelixeSL1999 Posts: 1
edited September 30 in Internet

Our wifi is not working for no reason - can connect to it on phones and computers (3 bars and everything) but there is no actual internet connection. Please help

Best Answer

  • Whizz
    Whizz Posts: 15,613
    Answer ✓

    Hello FelixeSL1999,
    I hope this message finds you well. 

    I just verified your modem's signals and I noticed that there is indeed a maintenance work taking place in your area, and your internet connection is affected. I can see that the maintenance work started yesterday, and at the moment, the technicians that are in charge of the situation did not provide us with a resolution time.

    This is just a matter of time, therefore, we kindly appeal to your understanding and patience, and I can assure you that we are working around the clock to conclude the maintenance and re-establish your internet connection. 

    Have a good one!
    -Sergiu

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