Need confirmation on appointment

19_sameer
19_sameer Posts: 1 ✭✭
edited July 2022 in Internet

My appointment shows for 7th of July on app but shows for 8th of July on web... Can you please confirm date when it is planned for

Best Answer

  • Fling
    Fling Posts: 9,194 ✭✭
    Answer ✓

    Hi



    Here is how to contact customer service for an answer

    https://fizz.ca/en/support

    Then In status of our services you click on Check out the services

    Then you press the interrogation point (?) at the bottom right and all you have to do is choose the platform to contact them.

    Chatting is the only fast and efficient method because you interact directly with customer service.

Answers

  • Dapfizzer
    Dapfizzer Posts: 10,182 ✭✭

    @19_sameer


    Hi,

    your technician appointments are in your Fizz account. Simply log in and under My plans > Manage plan > Appointments  You’ll be able to view, reschedule or cancel your appointment, even up until the moment when the technician is on route.

    Source: https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address

  • Whizz
    Whizz Posts: 23,989 admin

    Hello 19_sameer,
    Thank you for reaching out,
    Your question can't be answered by the community users as they do not have access to your account.
    This is a question you should ask our customer service, in private.
    Here is how you contact us:  https://fizz.ca/en/support or use the steps provided by Fling.

    Furthermore, I can see that your technician came today and your services are working.  
    it would be nice if you reply back after posting your question here, so the other users can see how it was solved.
    Thank you for your time!
    Have a good one!
    -Eugen

This discussion has been closed.

Categories